Return Policy for Digital Products
Effective Date: 2024-01-01
Introduction
Thank you for your purchase. We strive to provide high-quality digital products that meet your needs. Due to the nature of digital goods, which are delivered instantly and are not returnable, we have specific conditions under which refunds or returns may be issued.
Eligibility for Refunds
Refunds for digital products are only issued under the following circumstances:
- The product was not delivered successfully due to technical issues on our end.
- The product was defective or not as described at the time of purchase.
- Duplicate purchases were made due to a system error.
Non-Refundable Conditions
Refunds will not be provided for the following:
- Change of mind after purchase.
- Lack of technical expertise required to use the product.
- Compatibility issues that were disclosed before purchase.
- Misuse or unauthorized distribution of the digital product.
Requesting a Refund
To request a refund, please contact us at contact@qisses.com within 10 days of your purchase. Include the following information in your request:
- Proof of purchase (e.g., receipt or order confirmation).
- Details about the issue you encountered.
- Any additional documentation to support your request.
We will review your request and respond within [Insert Timeframe, e.g., 5 business days].
Resolution Process
If your refund request is approved, the refund will be processed to your original payment method within 7 business days. In cases of technical issues, we may offer assistance or replacement instead of a refund.
Contact Us
If you have any questions or concerns about this Return Policy, please contact us: contact@qisses.com